Privacy Policy

Welcome to YOLO247. This Privacy Policy outlines our commitment to protecting the privacy of our users. It explains how we collect, use, disclose, and safeguard your personal information when you use our website, mobile applications, and services (collectively, our "Services").

1. Information We Collect

To provide you with a seamless gaming experience, we may collect the following types of information:

A. Personal Identification Data

• Contact Details: Your full name, email address, phone number.
• Verification Data: Documents for Know Your Customer (KYC) checks, such as a passport, national ID card, or proof of address.

B. Financial Data

• Payment Information: Details related to your deposits and withdrawals, including payment method IDs (e.g., UPI ID, bank account details). We do not store full credit card numbers.
• Transaction History: Records of your bets, winnings, bonuses, and financial transactions on our platform.

C. Technical Data

• Device and Connection Information: Your IP address, browser type and version, operating system, and device identifiers.
• Usage Data: Information about how you navigate and interact with our Services, including pages visited, games played, and time spent on the site.

2. How We Use Your Information

Your data is used for the following purposes:

• Service Provision: To create and manage your account, process transactions, and provide customer support.
• Verification and Security: To verify your identity, prevent fraud, and comply with Anti-Money Laundering (AML) regulations.
• Service Improvement: To analyze usage patterns, troubleshoot issues, and enhance the functionality and user experience of our platform.
• Marketing and Communication: To inform you about bonuses, promotions, and updates, provided you have given your consent. You can opt-out at any time.

3. Data Security

We implement robust security measures to protect your data:

• Encryption: All data transmitted between your browser and our servers is protected using 256-bit SSL (Secure Socket Layer) encryption.
• Access Control: Access to personal data is strictly limited to authorized personnel who require it to perform their duties.
• Secure Infrastructure: Our servers are located in secure data centers with physical and digital protection against unauthorized access.

4. Data Sharing and Disclosure

We do not sell your personal information. However, we may share it with:

• Payment Processors: To facilitate secure financial transactions.
• Regulatory Authorities: When required by law, legal process, or to comply with licensing obligations.
• Third-Party Service Providers: For services like analytics, customer support software, and fraud prevention, under strict confidentiality agreements.

5. Your Rights as a User

You have the following rights concerning your personal data:

• Right to Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You can request to correct any inaccurate or incomplete data.
• Right to Erasure: You can request the deletion of your personal data, subject to our legal and regulatory retention obligations.
• Right to Opt-Out: You can withdraw your consent for marketing communications at any time.

To exercise these rights, please contact our support team.

6. Cookies and Tracking

We use cookies to enhance your experience. Cookies are small text files stored on your device that help us remember your preferences, analyze site traffic, and deliver personalized content. You can manage or disable cookies through your browser settings, but this may affect the functionality of our Services.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any significant changes will be communicated to you via email or a prominent notice on our website. We encourage you to review this page periodically.